QTS was operating 33 separate Microsoft Dynamics databases, resulting in productivity bottlenecks, misaligned systems, and difficulty with revenue recognition and deferrals.
QTS Data Centers (QTS) is a leading provider of hybrid colocation and hyper-scale data center solutions across a diverse footprint encompassing over seven million square feet of mega-scale data center space, over 600 megawatts of critical power and access to over 200 networks across North America and Europe. They deliver secure, compliant infrastructure solutions, robust connectivity, and premium customer service to leading technology companies, enterprises, and government entities.
QTS was operating a total of 33 separate Dynamics databases—a significant number of core processes were redundant and time-consuming. Using Microsoft Dynamics to manage their business flow, QTS found themselves requiring additional customization to meet their specific needs and tackle the complexities of scaling their operations.
“We have customers with work orders in multiple facilities. With Binary Stream, we are able to effectively manage our monthly invoicing and apply corresponding payments across invoices in multiple facilities.”
— Kitty Geiger, Senior Dynamics System Administrator at QTS
After a thorough search, QTS chose Binary Stream to help consolidate its multiple databases into a centralized environment. At the time, they had 12 data centers across the U.S. and multiple Dynamics databases for each of these facilities. By fully integrating with Dynamics, we could leverage their familiarity with their current interface for a painless transition to the new tools. The combined solution of our Multi-Entity Management and Subscription Billing Suite created a robust set of tools designed to meet the complex needs of their growing data centers.