Redefining performance: Binary Stream joins the OptimAL Initiative with Microsoft.

The Microsoft ecosystem is having an important conversation right now, and it’s one Binary Stream has been part of for a long time.

With the launch of the OptimAL Performance Initiative, Microsoft, Ciellos, and a community of MVPs are tackling something that’s been undermining Business Central deployments for years: performance problems that stem not from the platform, but from the code running on it. The real culprits behind slow systems and frustrated users:

• Outdated coding patterns.
• Inefficient customizations.
• PTEs that weren’t built with scale in mind.

OptimAL addresses this head-on. It’s a structured program that moves partners from reactive troubleshooting to proactive performance optimization, with real diagnostic tools, hands-on work with Ciellos experts, and a clear measure → optimize → re-measure approach. Partners come out with:

• Better code.
• Better practices.
• The modern development skills that agentic solutions actually demand.

The foundation of the agentic future.

Here’s something we’ve learned building AI agents for Business Central and Dynamics 365: agentic automation is only as reliable as the foundation it runs on.

If your ERP environment has performance bottlenecks, inconsistent data, or processes that depend on manual intervention to stay on track. agents won’t fix that. In fact, they’ll inherit it.

That’s why the OptimAL philosophy resonates with us. Before you can automate intelligently, you need a system that behaves predictably. Performance-first development isn’t a box to check before going live. It’s what makes everything that comes next actually work.

What the agentic future looks like: Binary Stream’s AI agents.

We recently showcased two of our AI agents at Microsoft’s Dynamics 365 ERP Agents Coffee Break, and both are built on exactly this principle.

The Renewal Assistant Agent automates the full contract renewal lifecycle inside Business Central:

• Detects expiring contracts and sends personalized notifications automatically.
• Interprets customer responses — renew or cancel — and executes the outcome directly in the system.
• Maintains a structured, auditable record of all renewal actions.

No inbox monitoring. No manual follow-up. No dropped renewals.

The AI Quote Agent eliminates one of the most time-consuming bottlenecks in D365 F&O sales workflows:

• Pulls live ERP data to validate pricing and availability before a quote is ever drafted.
• Generates consistent, structured quote communications ready for customer delivery.
• Prepares approved quotes for invoicing with minimal manual handoffs.

Where we’re headed.

The partners who will win in the agentic era are the ones who build on solid ground; optimized code, modern practices, and a delivery approach that scales.

OptimAL is helping the partner community get there. Binary Stream is building on top of it.

If you want to learn more about the OptimAL Performance Initiative, visit aka.ms/OptimAL. And if you’re curious about what agentic ERP could look like for your business, we’d love to talk.